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Legal

Cookie Policy

Effective date: 1 January 2025  ·  Last updated: 28 June 2025

1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet or mobile phone) when you visit a website. They allow the website to remember your actions and preferences over a period of time, so you don't have to re-enter them each time you revisit.

Similar technologies — such as web beacons, pixel tags, local storage and session storage — work in comparable ways. In this policy, we use "cookies" to refer to all of these technologies collectively.

2. Types of Cookies We Use

Essential / Strictly Necessary

Always Active

These cookies are required for the website to function. They enable core features like logging in, maintaining your shopping cart, and security. You cannot opt out of these — without them, some parts of the site will not work.

Functional / Preference

Can disable

These remember your preferences — such as your currency setting (INR/USD), cookie consent decision, and any UI preferences you have selected.

Analytics

Opt-out available

These help us understand how visitors use our site — which pages are most visited, how long users stay, and where they came from. Data is aggregated and anonymised. We use this to improve the website experience.

Marketing / Advertising

Consent required

These track visits across websites to show you relevant advertisements. We use these only when you have consented. Currently this includes retargeting through Google Ads where applicable.

3. Cookie List

Cookie Name Category Purpose Duration
hs_currency Functional Remembers your chosen currency (INR/USD) 1 year
hs_cookie_consent Essential Stores your cookie consent decision 1 year
PHPSESSID Essential PHP session identifier for logged-in state Session
whmcs_cc Essential Client area session authentication Session
hs_exit_shown Functional Prevents exit-intent popup from showing repeatedly 7 days
_ga Analytics Google Analytics — tracks user sessions 2 years
_ga_* Analytics Google Analytics 4 — session counter 2 years
_gid Analytics Google Analytics — distinguishes users 24 hours
_fbp Marketing Facebook Pixel — tracks conversions 90 days
_gcl_au Marketing Google Ads — conversion linking 90 days

This list may not be exhaustive. New cookies may be added and old ones retired as our services evolve.

4. Third-Party Cookies

We use services from trusted third parties that set their own cookies:

Google Analytics

Measures website traffic and user behaviour. Data is anonymised and aggregated.

Analytics

policies.google.com/privacy

Google Ads

Conversion tracking when users visit after clicking a Google ad.

Marketing

policies.google.com/privacy

Facebook Pixel

Measures ad effectiveness on Facebook/Instagram.

Marketing

facebook.com/policy

Razorpay

Payment processing — sets cookies to secure the checkout session.

Essential

razorpay.com/privacy

Cloudflare

DDoS protection and performance — sets security cookies on all pages.

Essential

cloudflare.com/privacypolicy

5. Managing Your Cookie Preferences

You have several options for managing cookies:

  • Cookie banner: When you first visit our site, you can accept or decline non-essential cookies via the banner at the bottom of the page.
  • Browser settings: You can configure your browser to block or delete cookies. See section 6 for instructions.
  • Google Analytics opt-out: Install the Google Analytics Opt-out Browser Add-on.
  • Ad personalisation: Manage Google ad personalisation at adssettings.google.com.
Note: Blocking essential cookies will prevent you from logging in to the client portal and completing purchases. We recommend allowing essential and functional cookies for the best experience.

6. Browser Cookie Settings

Manage cookies directly in your browser:

Chrome

Settings → Privacy and Security → Cookies and other site data

Firefox

Settings → Privacy & Security → Cookies and Site Data

Safari

Preferences → Privacy → Manage Website Data

Edge

Settings → Cookies and site permissions → Cookies and site data

Opera

Settings → Advanced → Privacy & Security → Site settings → Cookies

Samsung Internet

Settings → Privacy → Smart Anti-Tracking / Remove Cookies

7. Policy Changes

We may update this Cookie Policy periodically to reflect changes in the cookies we use or for operational, legal or regulatory reasons. The "Last updated" date at the top of this page will reflect the most recent revision. We recommend checking this page occasionally.

For questions about our use of cookies, contact [email protected].

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