Creating an Email Account in cPanel
Every Hoststack shared and reseller hosting plan includes cPanel email accounts on your own domain — no extra software needed. Here's how to create one, set a mailbox quota, and start sending and receiving mail in a couple of minutes.
Before you start
- Your domain must be pointed to Hoststack nameservers, or have an MX record pointing to our mail servers
- You'll need your cPanel login — find the URL and credentials in your welcome email or the client area
- Check your plan's mailbox limit and total email storage quota in the client area before creating multiple accounts
Steps to create the account
- Log in to cPanel and open Email Accounts under the Email section
- Click + Create, then enter the username (e.g. "sales") — it will combine with your domain automatically
- Set a strong password, or use the built-in password generator, and note it down securely
- Set a storage quota (or leave unlimited if your plan allows) and click Create
- The mailbox is active immediately — no propagation wait, since it lives on the same server as your domain's MX record
Accessing your new mailbox
From the Email Accounts list, click Check Email → Open next to any account to launch webmail (Roundcube or Horde) directly in the browser — useful for a quick test send. For everyday use, set it up in Outlook, Gmail, or Apple Mail using IMAP or POP3; see our guide on email client settings for the exact server addresses and ports.
Mailbox not receiving mail?
Double-check your MX records first — our team can verify your DNS setup in minutes.
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