Pointing Your Domain's Nameservers to Hoststack

If your domain was registered elsewhere (GoDaddy, Namecheap, BigRock, etc.) and you've bought hosting with Hoststack, you need to point that domain's nameservers to us before your site will go live. This is a one-time change made at your domain registrar, not inside cPanel.

Find your Hoststack nameservers

• Check your welcome email — it lists two nameservers, e.g. ns1.hoststack.pro and ns2.hoststack.pro
• Or log in to the client area and open your service details to see the exact nameservers assigned to your account

Update nameservers at your registrar

• Log in to the account where your domain is registered (not Hoststack, unless you also bought the domain from us)
• Find the "Nameservers" or "DNS Management" section for your domain
• Switch from the registrar's default nameservers to "custom" and enter both Hoststack nameservers
• Save the changes — most registrars confirm the update immediately, even though propagation takes longer

How long propagation takes

Nameserver changes typically propagate within 2-24 hours, though it can take up to 48 hours in rare cases as DNS caches around the world expire and refresh. During this window some visitors may still see your old host while others already see Hoststack — this is normal and resolves on its own. You can check propagation status with our DNS Lookup tool.

Common mistakes to avoid

• Don't add nameservers as individual A/CNAME records — they go in the dedicated nameserver field
• Double check for typos — a single wrong character means your domain won't resolve at all
• Don't cancel or lock your old hosting until you've confirmed the new one is fully live